Updated on 27 May 2026

Terms & Conditions

1. Introduction

Welcome to Safaridest Tours and Travels. By booking or using our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any booking.

2. Booking & Reservations

• All bookings are subject to availability.
• A booking is confirmed only after payment confirmation has been received.
• Safaridest reserves the right to decline or cancel bookings when necessary.

3. Payments

• Clients are required to make payments according to the agreed booking terms.
• Full payment may be required before the travel date depending on the package selected.
• Prices are subject to change without prior notice due to currency fluctuations, government taxes, or supplier changes.

4. Cancellation & Refund Policy

• Cancellation requests must be submitted in writing via email or official communication channels.
• Refund eligibility depends on the timing of cancellation and supplier policies.
• Some bookings, deposits, park fees, flights, or hotel reservations may be non-refundable.
• Refund processing timelines may vary depending on payment providers and suppliers.

5. Travel Documents

• Travelers are responsible for ensuring they possess valid passports, visas, vaccination certificates, and any required travel documents.
• Safaridest is not responsible for denied entry caused by incomplete or invalid documentation.

6. Travel Insurance

We strongly recommend that all travelers obtain comprehensive travel insurance covering medical emergencies, cancellations, baggage loss, accidents, and personal liabilities.

7. Health & Safety

• Travelers are responsible for ensuring they are medically fit for travel and activities booked.
• Clients should disclose any medical conditions, dietary restrictions, or special requirements before travel.
• Safaridest is not liable for health complications arising during the trip.

8. Changes to Itineraries

• Safaridest reserves the right to modify itineraries, accommodations, transport, or activities due to weather, safety concerns, government regulations, operational requirements, or unforeseen circumstances.
• In such situations, alternative arrangements of similar value will be provided whenever possible.

9. Limitation of Liability

• Safaridest acts as an intermediary between travelers and third-party service providers including hotels, airlines, transport companies, and activity operators.
• We are not liable for delays, injuries, accidents, loss, damage, theft, cancellations, or additional expenses caused by third-party providers or circumstances beyond our control.

10. Force Majeure

Safaridest shall not be held responsible for delays, cancellations, or disruptions caused by events beyond reasonable control including natural disasters, political unrest, pandemics, strikes, weather conditions, or government restrictions.

11. Client Conduct

• Travelers are expected to behave responsibly and comply with local laws, regulations, and guide instructions.
• Safaridest reserves the right to terminate services without refund if a traveler’s behavior endangers others or disrupts the trip.

12. Photography & Media

Safaridest may use photos or videos taken during tours for marketing purposes unless clients request otherwise in writing.

13. Intellectual Property

All website content, branding, logos, text, and materials belong to Safaridest and may not be copied or reproduced without permission.

14. Privacy Policy

Personal information shared with Safaridest will be handled responsibly and used only for booking, communication, and service-related purposes.

15. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws of Kenya.

16. Contact Information